My favourite boss was handsome and charismatic with a wicked sense of humour. He walked the floor each Friday, stopping by a hundred or so desks just to say hi and ask what we were working on. He made a point of remembering our names and memorized snippets of personal news about each and every one of us. Jack Steele MBA didn't get to the top because he was a natural born leader. He got there because he watched how others operated, copied their strengths and worked hard to hone a few key skills. These are just seven of those skills he passed on to me and over the years, I've done my best to polish them.
Hold your people in the highest esteem - for as long as you can. That doesn't mean you condone failings. Every person you lead has massive potential. It is your job as leader to nurture, develop and encourage their growth, learning and their personal development.
